Heather Marie Grubb
Contact Information :
Phone: 215-260-0226
Email: hgrubb1@ithaca.edu
Education
Ithaca College, Ithaca, NY
Bachelor of Arts: Health Policy, Minor: Business Administration - May 2008
Experience
Assistant Manager, The Boatyard Grill, Ithaca, NY September 2005 - April 2008
- Supervise and assist in the management of hostesses and server assistants
- Wrote manual for job position and supervisorial conduct
- Coordinate incoming flow of guests including VIP accommodations with restaurant services
- Create weekly schedule for host and bus staff based on estimated flow of business
- Process tip-share finances for front-of-house staff
- Ensure a welcoming and attractive atmosphere at time of guest arrival and departure
Research Assistant, Dr. Karen M. Edwards, Ithaca College; September 2006 - May 2007
- Extract and gather information and relevant articles from medical/health care journals
- Research and define concepts and terms pertaining to marketing in a consumer-driven health care system
Intern, Johnson, Kendall & Johnson, Inc., Newtown, PA May 2005 – December 2006
- Attended and participated in open-enrollment seminars
- Observed and participated in client meetings concerning product and finance decisions
- Implemented and managed the health benefit website services
- Reorganized and coordinated paper and electronic databases
- Cataloged and implemented distributed products into a broker-friendly format
- Managed phone line overflow during peak times and addressed some client issues
Intern, The Mental Health Association in Tompkins County, Ithaca, NY May 2007 – August 2007
- Revised and rewrote board manual, personnel policies and other administrative documents
- Organized and submitted first extensive online application for United Way funding
- Planned and attended VFW meeting for mental health affiliates concerning veterans
- Updated OSHA standing and publications for agency
- Attended and participated in respite workshops for agency services
Volunteer Experience, Abington Memorial Hospital, Abington, PA
December 2000 – April 2001
- Attended courses held within facilities on hospital positions, responsibilities, and requirements
Activities
Member, Ithaca College Association of Healthcare Executives (ICAHP) Spring 2005 – Present
- Elected President, Fall 2007 – Present
- Elected Vice President, Fall 2006 – Fall 2007
Member, Twin Tier Healthcare Executive Association (TTHEA) Spring 2005 – Present
- Undergraduate Student Board Representative, Fall 2007 – Present
- Student Affiliate, Spring 2005 – Fall 2007
Member, Ithaca College’s Zeta Iota chapter of Sigma Iota Epsilon (SIE) Spring 2008 – Present
- Undergraduate Student Board Representative, Fall 2007 – Present
- Student Affiliate, Spring 2005 – Fall 2007
Languages Familiar with spoken and printed Spanish.
Technological Skills
- Microsoft office programs: Word, Excel, Powerpoint, Publisher
- Research Software: Some experience with SPSS
- Webpage Design and HTML code; familiar with computer programming and some C++ code
- Photo imaging using digital cameras and/or scanning
Honors & Awards
- Dean's list, Dean's scholarship
- Ithaca Access Grant
- Department of Health Promotion & Physical Education Award
- Sigma Iota Epsilon
- National Honors Society
- National Latin Award
- Presidential Excellence Award
- Pennsylvania State Standardized Assessment: Advanced Seal
Thank you for taking the time to review my resume. I hope it portrays the well-rounded individual that I strive to be. I have always been prone to try new things and reach outside of my element for different experiences in work, volunteering, and internships. There is a downloadable version at the bottom of the page that will open in Microsoft Word. Don't forget to check back to see what I've added!
Here you can view my resume in Word format.
|
