General Work Experience
5/2006 - 5/2007
Thousand Islands Winery, Alexandria Bay, New York.
Cellar Master, responsible for wine production, which included bottling, blending, and cleaning equipment. Assisted in the formation of the Thousand Islands - Seaway Wine Trail. Performed wine tasting and responsible for handling money transactions at various farmers' markets and festivals. Led educational tours of the winery and answered questions from wine-making to production.
9/2005 - 2/2006
Stream International New York, Watertown, New York.
Support Professional, provided customer service for a Medicare Part D provider. Educated customers on the new drug coverage plan and used a database to check customers' inquiries of prescriptions' costs and co-pays.